How long will it take to hear back from Event & Conference Services?
We respond to all requests on a first-come-first-served basis. Because of this, our responsiveness is highly dependent upon our volume of requests. We are most busy at the beginning of the fall and spring semesters and during University “banner events” such as Homecoming, Quadmania, Welcome Week, and Commencement. During these times, our responses will likely be delayed.
However, we always strive to respond as soon as possible! If your inquiry requires immediate assistance, you are welcome to contact us in person during regular business hours in The Commons Suite 335 or by phone at 410-455-3615.
Can I go to Event & Conference Services for in-person assistance?
Yes! You are welcome to drop by during business hours. We always recommend calling ahead and scheduling some time with our team. This helps us ensure that we have someone available and ready to help when you arrive.
When is Event & Conference Services open?
Our office is open Monday through Friday from 9 a.m. to 5 p.m. We close for all University holidays and in accordance with inclement weather closures/delays.
Where is Event & Conference Services located?
The Commons Suite 335! We are immediately across the hall from the Student Affairs central office on the third floor of The Commons building.
What is Academic Release?
Academic Release is when the Registrar finishes placing classes for the semester and gives Event & Conference Services access to begin placing events in academic spaces. Prior to Academic Release we can’t assign events to academic spaces, and events will remain queued in 25live until release is granted. These requests are still processed on a first-come, first-served basis, so be sure to submit your event request early.
What is our inclement weather policy?
For internal groups (UMBC-recognized student organizations and departments), we will host indoor events as long as the University is open. Outdoor events are contingent upon safety considerations and will be determined day-of by Operations staff. Events are not hosted if UMBC is closed. In the case of late openings, meetings and small events will start 30 minutes after the scheduled opening time and large events will start 1 hour after the scheduled opening.
What services does ECS provide?
- Event advising, including connections to campus resources, diagramming of events, suggestions for best space usage
- Event AV support, including sound, projection, lighting, and custom event solutions
- Furniture setups in ECS-managed spaces
What spaces are managed by ECS?
- The University Center Ballroom, Lounge, UC 310 and 312
- All reservable spaces in The Commons
- Fine Arts Recital Hall
Does ECS set up furniture in any other spaces on campus?
Who do I contact if my event is not in one of those spaces?
Please submit a request to FM student workforce via the READY system ONLY after you have been assigned the event space in 25live.
How do I get access to request event spaces on campus?
ECS utilizes a “scheduler and requestor” model, meaning that most departments have a designated scheduler who has access to 25live to request spaces. Once the request is submitted that scheduler can designate a requestor or planner who can then coordinate event details with ECS.
Who do I contact to unlock a space on evenings or weekends?
If you have a confirmed reservation in 25live you can contact campus police to unlock a space.